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Our new collection has arrived!
Lead TimeAll our rugs are made to order and the
production time is 2
5 months, depending on the craftsmanship. See ‘Rug Information’ section for lead time.
They can be fast tracked if you really need to hit a deadline with a fast track
ShippingWorldwide shipping is available on
all orders and we will give you an estimate for shipping upon receipt of your
ReturnsWe are happy to accept returns of standard
size and colour
rugs purchased online within 7-days (returned at buyer’s expense), provided the item is
in its original condition.
Returns are not possible on any custom or bespoke items you
have ordered as these are tailor-made to your specifications. To avoid disappointment,
please check whether an item is returnable before ordering.
Regular maintenance will always help to extend the life of your rug. Head over to our Rug
Care Guide here for general information and tips. For any
queries, please contact our studio.
All our products are handwoven one piece at a time by
our team. Due to this process, there may be minor variances in size, shape or
colour, from one item to the next. Such variations are inherent in the manufacturing
of handwoven rugs, but this is what makes them so unique.
Each design is available in the following material and
Craftsmanship: Hand TuftedMaterial: NZ
Lead time: 6 - 10 weeks
Hand-tufted rugs are created with strands of wool punched through the backing with a
tufting tool. This process forms loops that are then sheared to create piles that make
out the rug's surface. The loops can be sheared into various heights and patterns,
allowing for loads of variations in both feel and design and creating a very
hardwearing, soft finish.
Craftsmanship: FlatweaveMaterial: PET
Lead time: 10 - 14 weeks
PET Yarn is made of recycled plastic: bottles are broken down and spun into a soft and
durable yarn, so it’s a sustainable material. This 100% recycled PET collection is
handwoven on a loom; they feel as soft as wool and are extremely durable, so they’re
ideal for cleaning and can be used both inside and outside.